Privacy Policy

Introduction

Aduu Solar Engineering LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Request a solar quote or consultation
• Fill out contact forms on our website
• Call or email us directly
• Subscribe to our newsletter or updates

This may include: name, email address, phone number, property address, and energy usage information.

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website or source
• Device information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Our website uses:

• Google Analytics: Website traffic analysis and user behavior (anonymized)
• Essential Cookies: Required for website functionality
• Preference Cookies: Remember your settings (e.g., dark mode)

How We Use Your Information

We use collected information to:

• Provide solar consultation and installation services
• Respond to your inquiries and quote requests
• Send you proposals, quotes, and project updates
• Improve our website and services
• Send marketing communications (with your consent)
• Analyze website traffic and user behavior
• Comply with legal obligations

Information Sharing and Disclosure

We Do NOT Sell Your Information

Aduu Solar does not sell, rent, or lease your personal information to third parties for marketing purposes.

We May Share Information With:

• Service Providers: Companies that help us operate our business (website hosting via Vercel, database via Supabase, email services)
• Financing Partners: When you apply for financing, with your consent (Climate First Bank, Sungage Financial)
• Legal Requirements: When required by law or to protect our rights

Third-Party Services

Our website uses the following third-party services:

• Google Analytics: Website analytics (Privacy Policy)
• Trustindex: Customer reviews widget (Privacy Policy)
• Zoho Forms: Contact form processing (Privacy Policy)
• Mapbox: Service area maps (Privacy Policy)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• HTTPS encryption for all data transmission
• Secure database storage with Supabase
• Regular security updates and monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data.

Opt-Out

You can opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Contacting us directly at info@aduusolar.com

Cookie Control

You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, delete your information, and opt-out of any "sale" (we don't sell data).

European Residents (GDPR)

If you're located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including data access, rectification, erasure, and portability.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Quote requests and project information are typically retained for 7 years for business and tax purposes.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: